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Términos y condiciones



The purpose of this document is to establish the conditions of use of the page as well as the conditions of purchase of products through it by users.

Please read these TERMS AND CONDITIONS OF PURCHASE carefully as well as the PRIVACY POLICY before using this website. If you wish, you can print these conditions. By using this website or placing an order through it, the user accepts our TERMS AND CONDITIONS OF PURCHASE as well as our PRIVACY POLICY, so, if you do not agree, you should not use the website.



In compliance with the duty of information contained in art. 10 of Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce, we inform you that the ownership of the website WWW.TOSHOPALL.COM corresponds to Florencia Anahi Lago Pernisi, VAT / NIF ES46997128D fiscal domicile located at: C / Canadá 46, Polígono Industrial El Viso, 29006, Málaga, and with email: hereinafter, Florencia Anahi Lago Pernisi, owner.



By using this website and placing orders through it, the user agrees to the following points:

 * Use the website only for the purpose of consulting products, purchasing products and placing orders.

* Do not make any fraudulent or false order. If an order is considered to be fraudulent in a reasonable way, Florencia Anahi Lago Pernisi is authorized to cancel it and inform the relevant authorities.

* Have legal capacity to enter into contracts (the user declares to be over 18 years of age).

* Provide your contact information in a truthful and exact way in order to be able to send orders.


Florencia Anahi Lago Pernisi informs the users of this website about its policy regarding the treatment and protection of personal data that may be collected by browsing or contracting services through the privacy policy. You can access the privacy policy from the website at any time.



Service availability. Users have the possibility of ordering the articles offered through the website both for shipment to an address within Spanish territory and to a European destination.


The contract will be formalized in Spanish language. And it will be available translated both in English and Italian.

Product availability

 Orders are subject to the availability of the products. If there are difficulties regarding the supply of the products or if there are no items in stock, Florencia Anahi Lago Pernisi will inform the customer of such circumstance, either by mail or by phone and will refund any amount that he may have paid for the product or products not available. or it will change the product for another of the same value, as the client decides.

Product prices.

 All current taxes are included in the prices of the items, NOT the shipping costs, which will be added to the total amount when you process your purchase. Florencia Anahi Lago Pernisi reserves the right to change prices at any time, although products will be billed based on the price in force at the time of ordering (subject to product availability).

In the purchase order, the total price of the product / products will be indicated, including VAT and the corresponding shipping costs, as indicated in the following sections.


The applicable VAT rate will be the one legally in force at any given time depending on the specific article in question and the destination of the merchandise.

In orders to the Canary Islands, Ceuta and Melilla, deliveries will be exempt from VAT by application of the provisions of article 21 of Law 37/1992, without prejudice to the application of the corresponding taxes and tariffs in accordance with current regulations. in each of these territories.

In the case of the European Community, only customers with VAT are exempt from paying taxes (VAT).

For exports outside the European Community they are exempt from taxes (VAT). The client will pay taxes and customs duties in his destination country.


The products will be sent to the address that the user has indicated.

The delivery period ranges from 24 to 72 hours (business days) for addresses on the peninsula and 7 business days for deliveries to the Balearic Islands, the Canary Islands, Ceuta and Melilla.

The delivery time for addresses outside Spanish territory ranges from 7 to 10 business days (Europe).

The indicated terms will be respected as long as there are no unforeseen or extraordinary circumstances beyond our control. If for any reason we are unable to meet the delivery date, we will inform you of this circumstance and give you the option to proceed with the purchase by establishing a new delivery date.

For the purposes of these conditions, it will be understood that the "delivery" has occurred or that the order has been "delivered" at the time that you or a third party indicated by you acquires material possession of the products, which is will prove by signing the receipt of the order at the agreed delivery address.


Impossibility of delivery.

 If it is impossible to deliver the order to the indicated address, Florencia Anahi Lago Pernisi will try to deliver it to a third party indicated by the client or retry delivery at a later date. For this, we ask that if you are not going to be at home, you contact Florence Anahi Lago Pernisi to arrange delivery another day.


Cancellation of an order.

The user has the right to cancel an order before shipping the merchandise by notifying by email to or by phone at +34 634428395. This right is the right of withdrawal established by art. 102 Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws.

To cancel an order you can notify it up to 24 hours before shipment, by email to by post to the address Calle Canadá, 46, 29006, Málaga, Spain.

If you send us an email or written communication, please include your order details to help us identify you.

In case the product is in perfect condition and / or the product belongs to the offer or liquidation category, no returns or exchanges will be made for any other product.

In cases of RETURN OR EXCHANGE, THE CUSTOMER HAS 14 DAYS FOR IT. After these 14 days the transport costs will be paid by the customer. Returns are not accepted if the client sends them with their transport without notifying us the reasons for it or the damaged product and / or the broken box.

After 48 hours without notification by the customer for return or exchange. The customer will not be entitled to a refund nor will returns be accepted. For offers and / or settlement The client waives the right of withdrawal in these offers.

Return of defective products.

 The user has the right to cancel an order. This right is the right of withdrawal established by art. 102 Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws.

To cancel an order for a defective product, you can use the form that appears in the “RIGHT OF WITHDRAWAL” link or you can notify us by email at by post to the address Calle Canadá, 46, 29006. Málaga, Spain .

If you send us an email or a written communication, please include your order details to help us identify it.

If you return the products to us because they are defective, we will proceed to refund the full price of the products, together with the shipping costs derived and the return of the item.

The right to withdraw from the contract will apply exclusively to those products that are returned in the same conditions in which the customer received them. No refund will be made if the product has been used beyond the mere opening of it, for products that are not in the same conditions in which they were delivered or that have suffered any damage, so you should be careful with the / the product / s while they are in your possession. Please return the item using or including all of its original packaging with all labels. Please do not remove the labels until you are sure you want to keep each item. After examining the article, we will inform you if you are entitled to a refund of the amounts paid.

If the return includes the entire purchase, the correct procedure has been followed and the products are new and unused, we will proceed to refund the total amount of the purchase plus shipping costs within 4 days of receiving the order cancelled.

If the return only includes a part of the order, the correct procedure has been followed and the products are defective and / or broken and unused, we will only refund the proportional one with shipping costs included.

In the case of breakage by transport, notify by email and / or telephone including photographs of the status of the products for insurance.


Access and use of this website is the responsibility of the users. It is not subject to warranty by or Florence Anahi Lago Pernisi

- The infallibility, the availability, the continuity, the nonexistence of deficiencies of security of the web page

- That the content of the page or the information that passes through it is free of viruses or other harmful elements as well as errors, omissions or inaccuracies.

- The possible damages that could be derived from interferences, omissions, interruptions, computer viruses, breakdowns or disconnections in the operational operation of the website.

- Delays or blockages in the use of this page caused by deficiencies or overloads of the data processing center, nor of the damages that may be caused by third parties through illegitimate intrusions that are beyond the control of Florencia Anahi Lago Pernisi.

- Florencia Anahi Lago Pernisi WWW.TOSHOPALL.COM is exonerated from liability for any damage or loss that the user may suffer as a result of errors, defects or omissions in the information provided, provided that it comes from other external sources.

Mere access to the website does not imply any kind of business relationship between Florencia Anahi Lago Pernisi and the user.

Florencia Anahi Lago Pernisi WWW.TOSHOPALL.COM only supplies the products to the final consumer in perfect new condition and with packaging.

Assignment of rights and obligations.

The contract is binding for both the client and Florencia Anahi Lago Pernisi. The client may not transmit, assign, encumber or in any other way transfer a contract or any of the rights or obligations derived from it, without having obtained the prior consent of Florencia Anahi Lago Pernisi and in writing. We can transmit, assign, encumber, subcontract or in any other way transfer a contract or any of the rights or obligations derived from it, at any time during its term. To avoid any doubt, said transmissions, assignments, encumbrances or other transfers will not affect the rights that, as the case may be, you, as a consumer, have recognized by law nor will they void, reduce or limit in any other way the guarantees, both express and tacit , that we could have given him.



The information displayed on the website is current on the date of the last update. from Florence Anahi Lago Pernisi reserves the right to update / modify / delete information from this website at any time and without prior notice.

In the event that the web page contains links to other web pages and third party materials, these links are provided for informational purposes only, without Florencia Anahi Lago Pernisi having any control over the content of such web pages or materials. Therefore, we do not accept any responsibility for any damage or loss derived from its use.

Florencia Anahi Lago Pernisi reserves the right to modify the Purchase Terms and Conditions. The modifications introduced will not be retroactive. If you do not agree with the modifications made, we recommend that you do not use our website.


The user must not make improper use of this website through the intentional introduction of viruses, Trojans, worms, logic bombs or any other technologically harmful or damaging program or material.

The user will not try to have unauthorized access to this web page, to the server where said page is hosted or to any server, computer or database related to our web page. The user agrees not to attack this website. Failure to comply with this clause could lead to the commission of offenses typified by the applicable regulations. We will report any breach of these regulations to the competent authorities and we will cooperate with them to discover the identity of the attacker. Likewise, in case of breach of this clause, you will immediately cease to be authorized to use this website We will not be responsible for any damage or loss resulting from a denial of service attack, virus or any other program or technologically damaging or damaging material that may affect your computer, computer equipment, data or materials as a result of the use of this website www or the download of the same or to which it redirects.




The user acknowledges and consents that all copyright, trademark and other industrial and intellectual property rights on the materials or content that are provided as part of the website correspond at all times to Florencia Anahí Lago Pernisi. The user may use said material only in the manner expressly authorized.



The use of this website and the contracts for the purchase of products through it will be governed by Spanish law. Any controversy that arises or is related to the use of the website or to said contracts will be submitted to the non-exclusive jurisdiction of the Spanish courts.

You can make any complaint and claim before Florencia Anahí Lago Pernisi through the email or by postal mail to the address Calle Canadá, 46, 29006, Málaga, Spain